Refund Policy
Last updated: March 7, 2026
Thank you for subscribing to WPGrip. We want to make sure you are completely satisfied with your purchase. Please read this Refund Policy carefully before subscribing.
14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all new subscriptions. If you are not satisfied with WPGrip for any reason within the first 14 days of your initial subscription, contact us at [email protected] and we will issue a full refund — no questions asked.
Eligibility
To be eligible for a refund under this policy:
- Your refund request must be submitted within 14 days of the original purchase date.
- The request must apply to your first billing period only. Renewals and subsequent billing cycles are not eligible.
- Your account must not have been suspended or terminated for a violation of our Terms of Service.
Renewals & Recurring Charges
Subscription renewals — whether monthly or annual — are non-refundable. We send a renewal reminder email before each billing date. You can cancel your subscription at any time from your account dashboard to prevent future charges; access continues until the end of the paid period.
Annual Plans
If you purchased an annual plan and cancel after the 14-day window, you will retain access until the end of your billing year. We do not provide pro-rated refunds for unused months on annual subscriptions outside the 14-day guarantee period.
Plan Downgrades
Downgrading your plan does not entitle you to a refund for the difference. The downgrade takes effect at the start of your next billing cycle. No credits or partial refunds are issued for the remainder of the current period.
Exceptional Circumstances
We review refund requests on a case-by-case basis outside of the 14-day window when there is evidence of a billing error on our part or a prolonged, documented service outage that materially impacted your use of the product. Such requests are at our sole discretion.
How to Request a Refund
To request a refund, please email us at:
Include your account email address and the reason for your request. We aim to respond within 2 business days. Approved refunds are typically processed within 5–10 business days depending on your payment provider.
Contact Us
If you have any questions about this Refund Policy, please contact us at [email protected].